Effective Date: July 10, 2026

At CHINTAMANI SPORTS, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, create an account, place an order, or contact us.

By using our website, you agree to the practices described in this Privacy Policy.

1. Who We Are

CHINTAMANI SPORTS

Address:
Shop No. 60, Topiwala Center,
Goregaon West, Mumbai – 400062, Maharashtra, India

Phone: +91 96996 17613

Email: shashankdave0009@gmail.com

2. Information We Collect

We may collect the following types of information:

Personal Information

• Name
• Mobile number
• Email address
• Billing address
• Shipping address
• Company or organization name (if applicable)

Order Information

• Products ordered
• Order history
• Payment status
• Delivery information

Custom Order Information

For customized products, we may collect:

• Team names
• Player names
• Jersey numbers
• Logos
• Artwork
• Sponsor details
• Design preferences
• Size information

Technical Information

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on the website
• Referral source
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Respond to enquiries
• Process payments
• Manage custom design requests
• Send order confirmations and shipping updates
• Improve our products and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional offers and marketing communications (where permitted)

4. Payment Information

Payments made through our website are processed securely by trusted third-party payment service providers such as Razorpay and other payment gateways offered at checkout.

We do not store your complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Payment information is handled in accordance with the security standards of the respective payment provider.

5. Cookies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Keep products in your shopping cart
• Improve website performance
• Analyse website traffic
• Personalise your shopping experience
• Support advertising and remarketing campaigns

You may disable cookies through your browser settings. However, some features of the website may not function properly.

6. Marketing Communications

With your consent or as otherwise permitted by law, we may send you:

• Promotional emails
• New product announcements
• Discount offers
• Festival offers
• Order updates
• Newsletters

You may unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

7. Information Sharing

We do not sell or rent your personal information.

We may share your information only with trusted third parties when necessary to provide our services, including:

• Payment gateway providers
• Courier and logistics partners
• Website hosting providers
• IT and technical service providers
• Marketing and analytics service providers
• Government or regulatory authorities where required by law

These parties are expected to protect your information and use it only for the purposes for which it is shared.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfil your orders
• Provide customer support
• Meet legal, accounting, and tax requirements
• Resolve disputes
• Enforce our agreements

Once your information is no longer required, we will securely delete or anonymize it where reasonably practicable.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information, where legally permissible
• Withdraw consent for marketing communications
• Raise concerns regarding the handling of your information

To exercise these rights, please contact us using the details provided below.

11. Third-Party Services

Our website may contain links to third-party websites or integrate third-party services such as:

• Razorpay
• Google Analytics
• Google Ads
• Meta (Facebook & Instagram)
• WhatsApp
• YouTube
• Courier tracking services

These services operate under their own privacy policies. We encourage you to review their privacy practices before sharing your information.

12. Children’s Privacy

Our website is not intended for children under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website functionality.

The revised version will be posted on this page with the updated Effective Date.

14. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please contact us:

CHINTAMANI SPORTS

Address:
Shop No. 60, Topiwala Center,
Goregaon West, Mumbai – 400062

Phone: +91 96996 17613

Email: shashankdave0009@gmail.com